On the first Friday in April, our team got together for our monthly training. We had a special guest speaker, Dawn Owens, from The Link of Cullman County. We also had some training from our Sales & Marketing Manager about first impressions. We are so thankful for these training days where we can learn and grow as a team!

A few from our Marketing Team, and our Training/Quality Control Manager, attended the State of the State Community Luncheon put on by our local Chamber of Commerce. At the luncheon, our local State Representatives and Senators talked to us about issues that were relevant to our community. It was a great day of getting to know our local leaders, and meet more people in our community! Pictured is our team with our Senator Garland Gudger. 

Our entire team got together for our first team training of the year. A few of our managers gave great presentations on what they expect from each employee. This year is already off to a great start!

Our sales team had their first meeting of 2019! They learned some new things, and set some goals for the year. They are excited to get going and reach those goals!

We would like to welcome Jeremy and Austin to our sales team. Jeremy has an extensive background in sales and finance, and Austin is being promoted from Production Technician. We are so excited for these guys and can't wait to watch them succeed!

A few of our team members traveled to Birmingham, AL for the IICRC-Water Restoration Technician Class. They learned many new things about how to properly handle a water damage. It was a great class, full of learning!

Did you know that we are available 24/7/365? We have emergency crews readily available for your call. We are able to handle any job, no matter how big or small. We are here to help you!

We want to congratulate two of our employees who have recently changed roles within our franchise. Jay Belcher (left), has been promoted from Marketing Representative to Sales and Marketing Manager. Brian Gable (right), has changed roles from Sales and Marketing Manager to Training and Quality Control Manager. We are so excited for these two guys and cannot wait to see where this journey takes them. We are more than confident in their abilities to succeed and help make our franchise soar! Way to go, you two!

This is our newest Sales and Marketing Representative, Scott! We are so excited that he has joined our team!

On November 16th, we got to enjoy a delicious Thanksgiving meal together as a team. We all got to bond, grow, and feast together. It was really nice for the whole team to be together in one room. 

Our owner, Greg Hendon, was able to take some time out of his busy schedule to give us some more training. This time it was on "Drying 101". He was explaining why we do the things we do, and how we do them. It was great getting everyone together and getting to learn more!

We attended the Career Awareness Fair at Wallace State Community College on November 8th. We got to tell local 8th graders about SERVPRO. We even let them try out the Rover!

This is some of the equipment we use daily in some of our jobs. The equipment pictured are dehus and air movers. These are used during water damages. We are always stocked with equipment and ready for any call!

This is a photo of our warehouse. We keep all of our equipment stored here as well as do rug cleanings. We are also able to store customer's belongings while we are cleaning their home. 

We had a water damage in a book store in Cullman, Alabama. The phrase "the show must go on", was the concept for this job. The store was determined to stay open so we contained the affected area and kept working!

On August 14th our Sales Team had a wonderful meeting in Double Springs. The agenda included watching training videos for 30 minutes, going over our marketing supplies list, & discussing Storm Team. This meeting focused strongly on discussing Storm Team & their roles in going to other states for Storm Clean-Up!

With every mold job we encounter, we typically always have to put up a containment barrier. The containment barrier is meant to keep all of the mold spores out of the non contaminated areas. This is very beneficial to the health of not only the homeowner, but also, to everyone working on site. 

We encounter multiple water damaged that requires our assistance. This particular water damage needed the water to be pumped out of space, as well as, equipment set for drying. This jobs cause of loss happened to be excessive rain and structure issues.

Do you know what hardwood looks like if there is water damage under it? This image is a perfect example of water damage to wood flooring. This water damage was due to a refrigerator supply line busting and forming a slow leak.

This was the aftermath of a unknown leak within the walls of a bathroom. The cabinets and tub were hiding the growth that was formed from this slow leak. We make disasters like this "Like it never even happened."

On August 28th, 2017 several of our employees left our offices in Alabama and headed to Houston, Texas. They were there to clean up the aftermath of Hurricane Harvey. We are so proud of these guys for staying there for a little over a month to help the great state of Texas!

The effectiveness of medication can be destroyed by high temperatures from a fire. If you think your medicines have been exposed to excessive heat, consider replacing them or call your physician to explain the situation. Do not take the risk of potentially harmful side effects.

This was the aftermath of a microwave catching on fire. The homeowner was simply heating up lunch and walked into another room to do something. What the homeowner came back to was a fire that had managed to carry soot all throughout his entire home. Luckily most of the walls were able to be cleaned and did not require that any dry wall be torn out.

We had a water damage in a book store in Cullman, Alabama. The phrase "the show must go on", was the concept for this job. This is a pictured of the affected portion of the floor near the checkout area.

This is the basement of a closed down Chevron gas station. The original owner passed away and it had to be shut down. The foundation was in need of repairs so the basement would hold water every time it rained. This is a picture of what it looked like BEFORE we made it look it never even happened!

This satellite office in Hamilton had water damage to their entire office. We extracted the water and set air movers in the individual offices to help it dry out. If your office has a water damage call SERVPRO because we can have it back to running in no time!

This bookstore in Cullman had damage to their roof. The damage caused the ceiling tiles to become wet and fall through the ceiling on the floors. We had to put up barriers to make sure the books were not affected. 

We get many calls asking about crawlspace moisture barriers and growth. In this case, the joists had growth on them and it needed to be re-mediated. If you need your crawlspace inspected just call SERVPRO!

This was the aftermath of a unknown leak within the walls of a home. No one ever used the basement so they did not know it was this bad until we came to help them. If you will notice the growth hidden behind the storage boxes.

This was the aftermath of a unknown leak within the walls of a home. No one ever used the basement so they did not know it was this bad until we came to help them.

We encounter many fire damages, all that have a variety of loss causes. The cause of loss is the reason behind the fire that started in your kitchen. This particular cause of loss happened to be the stove.

This was the aftermath of a severe kitchen fire that the fire department had to assist in putting out. We now not only had a fire damage damage, but a water damage also. The severity of this damage was so great that it charred some of the kitchen framing.

This was the aftermath of a small kitchen fire that caused the smoke to rise & move down the hallway. Once it traveled down the hallway it hit the master bedroom & made what we like to call "soot webs" near the ceiling. 

In Midland, Michigan we encountered multiple water damages that required our assistance. This particular water damage was caused by severe flooding. The entire basement flooded in this home with several inches of water & mud.

In Mt. Pleasant, Michigan we encountered multiple water damages that required our assistance. This particular water damage needed the carpet removed from the landing & from a few stairs. It also needed the sheet rock torn out to a certain point also.

We encounter multiple water damages, all that have a variety of loss causes. The cause of loss is the reason behind the standing water in your mud room. This particular cause of loss happened to be the washing machine.

We encounter multiple water damaged that require our assistance. This particular water damage needed the carpet removed from the bedroom, as well as, equipment set for drying. Notice the air - mover that had to be set in this bedroom for drying purposes. 

We encounter multiple water damaged that require our assistance. This particular water damage needed the carpet removed from the hallway, as well as, equipment set for drying. Notice all of the air - movers that had to be set in this hallway to dry.

While in Mt. Pleasant, Michigan on storm clean - up we encountered multiple water damaged that required our assistance. This particular water damage needed the sheet rock torn out to a certain point and our air movers had to be set to finish drying.

This is the aftermath of a pipe busting in the kitchen area of the Seed & Feed in Jasper, Alabama. The water spread all of the way to the feed room & you can see that in this picture.

Carpet delamination is a condition where the secondary backing of the carpet separates from the primary backing of the carpet. This was caused by water damage that occurred in a home we were mitigating at.

This was the aftermath of a kitchen fire in Jasper, Alabama. The entire three story home was affected & unfortunately the kitchen had to be gutted due to the severity of the damage.

While cleaning out a water damaged home, we came across a lot of microbial growth in the basement. There was one bathroom in-particular that after inspecting we couldn't see the growth very well, but once we removed the vanity we saw what had been lurking behind it in the bathroom.

We are so proud of our team! They received 2015 Storm Production Franchise of The Year! They are the hardest working, most dedicated awesome team in the nation! Congratulations you guys truly deserve it.

We had our first of the year meeting on February 3rd and this is Tonya (Our AWESOME Office Manager) teaching SERVPRO employees to be better than ever at labeling sketches.

After our first of the year meeting on February 3rd we stepped out into the cold & windy air to take a picture of our entire SERVPRO team. If you notice we are all holding up one finger, this signifies our mind set for 2017, we are starting out our year as a number one winning team and we are committed to be number one in customer service!

We want to show our appreciation to one of our preferred vendors, this was our first time using this vendor & we were more than pleased. Thank you Best Business Systems for brightening up our office with our awesome new rugs!