Recent Posts

Removing Water With Minor Disruptions

12/28/2021 (Permalink)

There are two rooms in a Russellville, Hamilton and Fayette home or business that is most likely to experience a water damage: the bathroom and the kitchen. Coincidentally, both of these rooms usually have cabinets and the same issues when the house needs water cleanup services.

When SERVPRO techs handle water removal in homes or businesses, the goal is always to limit disruptions to the home and get the job completed promptly, including leaving structural elements in place such as vanities and cabinets.

Tracking the water damage path within your property is a crucial part of limiting the number of items that require removal during water damage cleanup services. SERVPRO technicians use a myriad of devices and techniques to locate and remove the water in a home. Upon removing the toe kick at the bottom of a cabinet or vanity, the techs can use their detection equipment to determine the moisture level present and if seepage into the subfloor under the cabinet has occurred.

Examples of Water Removal Techniques

  • Use of attachments on equipment to get under cabinets when possible
  • Drilling weep holes to drain walls that have wicked moisture
  • Use of controlled demo when needed to stop the deterioration of an entire wall or ceiling

Content Inventory is Key!

12/27/2021 (Permalink)

It is no secret how damaging flames and smoke can be to your home or business. Smoke and soot clean up alone can be tedious and expensive.  One area we find is often overlook when it comes to protecting a home or business, are the contents contained within.

Most insurance policies have contents coverage, in the event that they get damaged in a fire or water (sometimes both!) loss.  However, policy holders are still required to submit a list of the items that were deemed unsalvageable in order to receive payment.  We assess and do our very best while on the job site to take note of any item we determine must be thrown away.  But sadly, not all items can be recognized.  Especially if it's in the room where the fire started. 

Taking pictures and an up to date home inventory, can help determine what times were stored in each room so nothing gets missed.  If you are renting your home or office space, and have tenant's insurance, your inventory can be just as critical! 

Set aside a few minutes every four months or so, to take pictures and make note of any new valuable items you may have acquired. Hopefully you will never need to use them, but if disaster does strike, they could keep you from losing out on content reimbursement.

We are here for you 24/7 if you have a fire or smoke disaster.  

Gas Water Heaters Can Cause Fires If You're Not Careful

12/22/2021 (Permalink)

While electric water heaters generally are rarely the cause of residential fires unless they overheat, gas water heaters have more potential to be the center of a fire damage due to their open flame. There are some actions homeowners can take to ensure their water heater operates safely.

    • Do not store clothes or papers near the water heater
    • Flammable liquids and cleaning products should be away from the water heater
    • The flame cover should be in place at all times

Where Do I Start to Cleanup Fire Damage from a Water Heater?

When a water heater in a home causes a fire, the most likely area is in the basement. On the upper floors, some homes have utility closets, and those come with their own challenges for cleanup. The key to limiting loss with either location is to begin the mitigation efforts as rapidly as possible.

Basement Water Heater Cleanup Post-Fire

Upon arrival to a home after a fire, our technicians get to work removing any water and putting up containment to diminish the chance of soot spread anywhere else in the home. The damaged water heater and any charred items too far gone for restoration services get removed with the approval of the homeowner or adjuster.

The smoke damage on the walls may require the removal of the sheetrock on the walls down to the plywood or even brick or cinder block. Because of the potential for these porous areas to hold smoke odors, our technicians use cleaning agents specially formulated for this type of surface cleaning without the use of acids that can harm the surfaces.

Utility Closet Cleanup After a Fire Caused by a Water Heater

The damage can be far more significant when the water heater has a location in the home outside of the basement. The smoke may have spread to different areas of the house, more than one place may have water loss due from the fire department putting out the fire, and both carpet and sheetrock require mitigation.

Water can equal fire in the potential for damage after a fire, it runs downward flowing through the carpet and padding or under the tile and gets into floor joists and drips through below. It can pick up soot and dirt along the way and stain the walls and ceilings when it comes out. Once water wicks into sheetrock, it begins to buckle and warp and needs cutting away to halt the deterioration.

Carpet gets inspected on a case by case basis for restoration. The water may cause shrinkage, dye bleed, or in the case of acrylic and polyester fibers with a low melting point; they may have too much damage from the heat of the fire for restoration through cleaning applications. Whenever possible, the technicians try to extract any remaining water and deep clean the carpets to eliminate odors and stains to save the homeowners the cost of replacement.

The restoration potential for hardwood flooring depends on the materials that make up the floorboards and how much exposure they had to heat and water.

Ceramic tiles tend to come out of this type of loss situation with the best potential for full restoration if the grout line sealant is intact. It generally needs cleaning with one of the professional-quality agents to remove any smoke residues, and little else is required.

Odor Control is a Big Part of the Fire Loss Cleanup Process

Doors and windows can get left open, and it will not diminish smoke odors within a home after something as significant as a water heater fire. Soot produces odors, and the motes can be smaller than the human eye can see, which makes removing them a challenge without advanced devices to capture the airborne particles. SERVPRO technicians have a broad array of odor control methods that include:

    • Specific equipment like hydroxyl generators and thermal foggers
    • Applications such as gel pellets or sprays for light, residual odors
    • Deodorizing cleaning agents for surfaces
    • Sealants to apply over painted surfaces to halt odors

We've Got The Drying Process Down To A Science..Literally

12/15/2021 (Permalink)

SERVPRO of Russellville, Hamilton and Fayette knows that using the proper equipment makes a huge difference. You can always count on us to have the right technology and equipment to get the job done!

For example, one of the most common losses that we handle are water loss. Here is some information on the drying process. 

Psychrometrics is the study of the air and its properties. The properties are temperature, humidity and vapor pressure. Dew points are measured to evaluate air conditions in the structure. These measurements allow for us to create the proper atmosphere for the most effective drying.

There is a science to drying everything properly.

The detection equipment used is always the most current within the industry. 

Moisture Sensors, Moisture Meters, Thermo-hygrometers, Infrared Cameras, and Manometers are some the detection equipment.

Extraction Equipment, Air Moving Equipment, Dehumdification Equipment, Deodorization Equipment, and many others are all used in the drying process. 

When it comes to drying, we take it seriously!

Humidifiers vs Dehumidifiers: When Do I Use One?

12/2/2021 (Permalink)

Humidifier or dehumidifier? Do I need more moisture or less moisture? What's the difference?

Luckily, SERVPRO of Russellville, Hamilton and Fayette can help you understand the difference.

Tools such as the humidifier and dehumidifier have were made to measure, control and regulate humidity, circulation, and temperature to best suit our bodies. Humidity is a very important factor in determining how comfortable a space can feel.

Low amounts of water vapor in the air can cause dry skin and hair, static electricity, and increased likelihood of catching a cold or respiratory illness.

Both humidifiers and dehumidifiers help improve indoor humidity levels and eliminate respiratory illnesses like asthma and chest congestion.

A humidifier increases the amount of moisture in the air while a dehumidifier decreases the amount of moisture.

Cold and Winter Months:

During the cold, winter months the air is usually dry and viruses become airborne. A humidifier will add moisture to the air and can help you avoid getting sick.

Humidifiers are also often used in babies and children’s rooms to aid in their breathing throughout the night.

Basements:

Basements are often susceptible to mold growth because they have little exposure to sunlight and tend to gather moisture which leads to high humidity. A dehumidifier would be best in a basement- especially if your basement always seems to be damp and musty.

Mold:

Mold thrives in dark, damp places. To reduce the likelihood of mold, the amount of moisture in the air needs to be reduced. This is where a dehumidifier would be appropriate.

If the humidity levels in your home are all out of sorts, or mold has already taken up residence in your home, it is probably best to call SERVPRO of Walker & Winston Counties. We can assess your air quality and help you make the right call.

Our Technicians Are Trained For Dry Out Processes

11/23/2021 (Permalink)

The onset of a burst of water where a flood enters your home or business can bring a world of uncertainties and concerns. Not only is it vital to think about the potential harm to the structural integrity of your home or business, but there is also health dangers from contaminants. SERVPRO has the tools, training, and experience to ensure your space is restored to preloss condition so that your family or company can get back to routine quicker. 

Why Are Trained Technicians Best for the Job?
Our skilled water restoration technicians (WRT) follow detailed protocols for testing and treating potentially toxic floodwaters. Big or small, we get right to work – you can expect:

    • As required, we handle board up, tarping, and pack-out services.
    • Fast action that minimizes the impact of the loss and overall costs.
    • Proven methods for extraction, water removal, deodorization, and sanitization.
    • Industrial-grade tools and equipment made to handle residential and commercial projects.
    • Homeowners enjoy our tailored approach to extraction and drying, which includes constant monitoring to ensure no moisture is left behind.

How Does SERVPRO Handle Drying?
In many flood damage situations, our crews will create drying zones to achieve our goals better. Should rooms of your home or business sustain more floodwater than other areas, we may put up polyethylene sheeting to construct sealed drying zones. However, different situations might call for open drying systems to push moisture out of your home when the weather outside is conducive to our goals. The crew chief on the project will make determinations to handle drying and moisture removal as quickly as possible.

Keep Your Four Legged Friends Safe In A Storm

11/15/2021 (Permalink)

Storms can be very stressful event for your four legged friends. Follow these tips to help alleviate some of the off of your pet. 

  • Anxiety Levels: Many pets have anxiety with fireworks or storms. If your pet has been prescribed medication for anxiety, talk to your vet about the best course of action leading up to firework events or storm systems coming through your area. 
  • Finding Shelter: Often times during a storm, it may be the best course of action to take shelter in a small bathroom or basement. Make sure your pet is familiar with this area just in case you need to take shelter there. Practice going to this designated place beforehand. 
  • Evacuation Plan: Make sure you have an evacuation plan that everyone in your household is aware of. Create an area that you can easily locate your pets leash, carrier, medication and food if you need to evacuate. Be sure to know where your pets most desired hiding place is just in case you cannot find them when you need to evacuate. 
  • First Aid Kit: Talk to your vet about adding items to your first aid kit that are dedicated for your pet. Keep your first aid kit stocked so it is always plentiful of supplies.

I Found Mold! What Personal Items Do I Need To Discard?

11/9/2021 (Permalink)

Mold can inflict devastating amounts of damage to your home or business. While all hope might seem lost, there are certain mold cleaning techniques you can use to save your possessions.

Items to Throw Away

It's important to know which items simply cannot be saved when attempting to expedite your mold cleaning efforts:

Porous Objects: Because of their tendency to absorb water quickly, it's unlikely that you'll be able to save objects with porous surfaces. This includes items made of cardboard, padding, stuffed animals, upholstered furniture, carpeting and mattresses.

Paper Products: While it is possible to restore these items, the process is rather costly and should be saved for sentimental items. Place any possessions you wish to preserve in the freezer to prevent mold damage from spreading.

Food Items: Moldy or water damaged food must be thrown away. The same goes for any water damaged food preparation appliances.

Items to Keep

Glass, Metal or Plastic Materials: Clean these items using either antibacterial hand soap or a homemade mixture comprised of 1 gallon of water and 1/2 cup of bleach.

Most Clothing Items: Time is of the essence with clothing, so make sure to wash them using regular laundry detergent as soon as possible. Leather clothing needs to be taken to a cleaning professional.

Electronic Devices: Appliances exposed to mold can vary.. Any water damaged electronics or appliances are potentially dangerous and need to be thrown away. You should consult a professional if you wish to restore these types of items.

Knowing which items to keep and which you need to get rid of can certainly help expedite your mold cleaning efforts. If you have any further questions, or require additional help getting rid of mold, contact mold remediation experts as soon as possible.

SERVPRO Makes Its Own Products...Did You Know!?

11/1/2021 (Permalink)

Did you know that SERVPRO formulates and manufactures its own proprietary line of cleaning products?  SERVPRO Corporate has a team of chemists on hand, that make up the Professional Cleaning Products Team.  Listed below are some of the chemical categories:

  • Spotting Agents
  • Carpet and Upholstery Products
  • Wood & Leather Care Products
  • Decontamination Products
  • Deodorization Products
  • Ceiling and Wall Cleaning Products
  • Hard Floor Care Products
  • Specialty Products
  • Coatings & Sealant Products
  • Environmentally Friendly Products

We feel this is just one aspect of our company that sets us apart from our competition.  SERVPRO knows what works and is always looking to better our products and come up with new ideas. Did we mention that they smell great too! Our products are for the exclusive use of SERVPRO franchises and are not for resale, but if we are working for you, we are using these wonderful products.

Call us today! We are here to help you.

Get The Most Out Of Your Roof

11/1/2021 (Permalink)

Tips on maintaining your roof:

  • Make sure that any trellises, gutters and other additions to your roof are not rotting and are suitably attached.
  • Get an annual inspection from a licensed, experienced roofer. If you get overwhelmed by google, call our office today for a few local companies that we like to work with.
  • Confirm with said roofer that all seams, especially those around chimneys and where a flat roof meets the pitched roof or a wall, are sealed properly to help prevent water intrusion.
  • Ensure that any roof cleaning is performed by a professional with extensive experience and proper equipment and products.
  • Get a stamp of approval that there is sufficient airflow in and out of the attic, proper ventilation is key to prevent moisture getting trapped in your attic space.
  • And don’t forget that you shouldn’t wait around to repair or replace the roof when needed, it is one part of your home that is worth staying on top of.

In the end, a smaller investment is worth it to make sure that you are guaranteeing a well maintained roof. The little bits of extra work can go a long way toward helping prevent a loss down the road. If you suspect that you may have a moisture issue or water intrusion into your building from your roof, give our SERVPRO of Russellville, Hamilton and Fayette team a call to help get your loss back to normal “Like it never even happened.”