Recent Posts

Clogged Toilet? No Problem

12/30/2019 (Permalink)

While toilets may get clogged or not function as they should from time to time, an overflowing toilet can pose a large issue, especially if dealing with a sewage backup. If sewage water enters your home, it is labeled Category 3 water and needs to be considered an emergency since the bacteria, viruses, and microbes in the contaminated water can cause serious illness and harm to anyone it comes into contact with. This situation warrants the help of a professional sewage cleanup and restoration company. Here is some useful information for dealing with a toilet overflow and sewer damage.

Causes of a Sewage Backup

While you should contact a sewage company whenever a backup occurs, there are several reasons sewage might make its way into your home:

  • Clogged or flooded toilet
  • Tree roots affecting sewer line
  • Damaged, worn, or clogged sewer line
  • Municipal sewer backup

How To Deal With a Clogged Toilet

While a clogged toilet is not an emergency in itself, it needs to be dealt with correctly to prevent sewer damages from occurring. Often, a small clog can be handled using a toilet plunger. You should prevent overflowing ahead of time by taking the lid off the tank and pushing the flapper down, which prevents water from entering the bowl. Then turn off the toilet’s main water supply. If a plunger doesn’t fix the clog, you can try using a toilet auger or snake to break up a clog in the drainage pipe. Sometimes, a plunger or auger won’t be enough to fix the issue and will need to be fixed by a professional plumber.

Since sewage backup is grossly contaminated and causes severe harm to any who consumes or comes into contact with it, you should always call a professional sewer damage cleanup company rather than try to clean up the mess yourself. Prevent a toilet overflow from occurring by knowing how to effectively handle clogs.

What Do You Do If You Smell Gas in Your Home

12/30/2019 (Permalink)

Gas fire comes in three forms; gasoline, propane gas or natural gas. Gasoline is a petroleum-based liquid which powers automobiles, boats, lawnmowers and other equipment used for construction and landscaping. Propane gas is also a liquid and mainly for use in heating and cooking, such as barbecue grills. Heating and cooking also use the third type of gas.
Most gasses are tasteless, odorless and colorless, so there is a considerable amount of danger when flammable gas goes unnoticed. However, a chemical called "mercaptan" adds a smell of sulfur or rotten eggs which may be your first indicator that you have a gas leak. Here are a few facts about what to do if you smell gas in your home.

1. Don’t Flip the Switch

All it takes is a spark for a gas fire to ignite. Flipping a light switch or lighting a fire in a gas-filled room can cause a gas explosion that could cost hundreds of thousands of dollars in damages, not to mention medical costs from injuries suffered in the fire.

2. Leave the House

Evacuate immediately. Get your family out of the house. Tasteless, odorless and colorless is dangerous. Not only can there be a gas explosion, but the fumes can cause serious injury to the body. Dial 911. No matter were you are, your local fire department will come when you call.

3. Get Your Lines Checked

Once it is safe to reenter your home, contact a plumber to determine what lines need to be fixed or replaced. Be aware, it may cost several thousand dollars to replace your gas line. Have periodic inspections to maintain the lines throughout your home.
If a gas fire does occur due to faulty lines in your home, it is best to contact a residential restoration service to survey and clean up any damage. The safety and well-being of your family is your first priority. Learn what to do in case of a gas leak.

Winter Fire Safety

12/26/2019 (Permalink)

Did you know over $2 billion in property loss occurs from winter fires?

According to FEMA, home fires occur more in the months of December, January, and February than the rest of the year. We want you to stay warm and cozy this winter, but we also want you to stay safe. Here are some tips to avoid damage to your property:

Heating equipment is involved in 1 of every 6 reported home fires and 1 in every 5 home fire deaths.

Keep anything flammable, like paper, blankets, aerosols, 3 feet from any heat source like fireplaces, radiators, or space heaters.

Keep portable generators as far away as possible from your house, but especially avoid windows. Install and test carbon monoxide alarms at least once a month.

Have your chimney and vents inspected and cleaned annually by a qualified professional. Store cooled ashes in tightly covered metal container, and keep it outside and at least 10 feet from a building. You don't want those bad boys reigniting.

Only one heat-producing appliance (i.e. a space heater) should be plugged into an electrical outlet at any given time.

Should you still become a victim of a home fire, call the cleanup and restoration specialists at SERVPRO of Russellville, Hamilton, and Fayette.

Tips to Winterize Your Business

12/26/2019 (Permalink)

When you’re a business owner, one of your primary goals is to grow your business. So, your focus is on tips that can help you achieve that goal. However, another great tip you should abide by, especially this time of year, is to prepare your business for inclement weather. And since winter is a prime time for fire damage and water damage to occur at your business, one tip for your business would be to rely on the business that’s #1 in the restoration industry: SERVPRO of Russellville, Hamilton, and Fayette.

Tips to Winterize Your Business:

Prepare Roofs & Gutters

Ice and snow (if we ever get it!) can add a lot of extra weight to your roof, so it’s critical you have your roofs carefully examined by a professional to ensure there is no damage and to test the strength and durability of your roof. When it comes to your gutters, you’ll want those carefully inspected, too. As a result of the ice and snow, it can cause your gutters to weaken, which can cause them to detach from your building and allow for water intrusion, which can cause you another costly issue. Lastly, check for clogs. A clogged gutter can result in an ice dam. Ice dams prevent melting snow to drain off your roof.

Protect Pipes

During the cold winter season, allow your faucets to drip at a slow pace. Faucets can be highly prone to freezing. If there are some pipes throughout your business that aren’t being utilized, it’s a good idea to insulate the pipes to prevent freezing. Frozen pipes can be a serious problem and cause major water damage at your business this winter season. But don’t fret. If that does happen, we are here to help!   

Hopefully, these tips to winterize your business will come in handy for you and your business. We we make it our business to get you back to business. If your commercial property happens to come in contact with fire damage or water damage this winter season, our wise tip for you would be to contact the fire and water damage repair and restoration specialists. The heroes at SERVPRO of Russellville, Hamilton, and Fayette will get your business back operating as quickly as possible and make it “Like it never even happened.” We’re Faster to Any Size Disaster. And we’ll be there to your rescue in a flash. You can contact us seven days a week (even holidays), morning, noon, or night. Even the wee hours of the morning, we’re here for you in your time of need. All you have to do is call!

Twinkle Twinkle Lights

12/17/2019 (Permalink)

The twinkling lights of the Christmas season are so mesmerizing. It is so easy to get caught up in all the fun festivities of this season and decorating your house, that sometimes safety may be on of the last things that is on your mind. Follow these tips to keep you and your family safe!

  • Do not use damaged lights
  • Keep live trees hydrated
  • Keep pets and children away from lights
  • Buy LED lights
  • Do not overload outlets and extension cords
  • Keep cords away from water and metal objects
  • Never place cords under rugs and doors, or through windows

It is so important to remember to turn off and unplug your lights and decorations before leaving your home or going to bed. When the lights get too hot, that is when a fire starts.

If you do have fire damage from Christmas lights or decorations, do not hesitate to call SERVPRO of Russellville, Hamilton, and Fayette. We are always here to help!

Mold Coverage & Insurance

12/2/2019 (Permalink)

When you think of emergencies that can destroy your home, you probably think of fires and major storms. However, fungus growth can also cause severe harm to your home. Unfortunately, your homeowners' insurance policy likely does not provide mold coverage.

In general, homeowners' insurance covers mold damage to your home that results from a covered peril. Covered perils are accidental and sudden disasters that the homeowner cannot prevent, such as:

  • Vandalism
  • Lightning
  • Fire
  • Heavy snow, ice and sleet
  • Accidental plumbing discharge
  • Falling objects
  • Theft

However, there are many instances where your insurance will not cover the cost of mold cleanup in your home. Specifically, if your insurance provider feels you could have taken steps to avoid the fungus growth, it will not pay for the cost of repairs. If the damage resulted from a burst pipe that you ignored for weeks, a non ventilated bathroom, or decades-old shingles that you failed to replace, you will have to pay for mold remediation yourself.

Homeowners' policies also typically don’t include flood insurance. That means any mold that grows following a flood isn't covered, either.

Mold Endorsement

Those who want mold insurance coverage can ask their carrier about an endorsement. An endorsement is extra coverage attached to your policy for an additional fee. However, if your home has a history of mold problems, your insurer will likely refuse to provide an endorsement or charge more for it. Your insurance provider may also cap the amount of money it will reimburse or limit its coverage to certain mold-related services.
It can be hard to tell if your insurance provider covers damage caused by fungus growth. Read your policy to see if it mentions coverage for mold claims or the possibility of mold endorsements.
If you have any questions, talk to your adjuster. A representative from your local black mold cleanup company may also be able to help.

Truly Trained Techs

11/26/2019 (Permalink)

Our technicians are IICRC certified.IICRC stands for the Institute of Inspection, Cleaning, and Restoration Certification. It is a non-profit certification, standard setting organization. They receive training in water mitigation, fire restoration, mold remediation, and general cleaning. This training allows us to perform at the standards that our customers expect and deserve.

Our professionals study IICRC standards and best practices in water mitigation, fire restoration, mold remediation, and other cleaning and restoration courses. 

SERVPRO Corporate Training Facility provides new franchise owners training in water mitigation, fire restoration, mold remediation, and other cleaning trainings. 

SERVPRO offers a wide variety of web-based training. Technicians have access to learn and test their knowledge of industry standards and professional quality. These courses often are video based and provide tests and exams that the technicians must pass. 

With our technicians being highly trained, it gives our customers peace of mind to know that they are being taken care of and that we truly make it “Like it never even happened.”

Turkey Frying Tips

11/18/2019 (Permalink)

Thanksgiving is next week. This is so hard to believe, as this year is flying by! This is the time of year were friends and family come together to celebrate the holidays and cook giant feasts. There are many different ways to cook a turkey, but a crowd favorite is to deep fry them in a fryer. Unfortunately, there are always circumstances that it ends up in a firey ball of turkey. If you are going to be deep frying a turkey this year, follow these simple tips to keep yourself safe!

  • Make sure the turkey is completely thawed out and is dry before cooking it. Thaw the turkey in the refrigerator 24 hours for ever 5 pounds.
  • Use the fryer outdoors and away from structures
  • Use a flat surface to avoid accidental tipping
  • Avoid pouring too much oil into the fryer
  • Use oven mitts to protect your hands and arms
  • Have a grease-rated fire extinguisher nearby and ready
  • Remove the pot from the burner and place on a level surface
  • Allow the oil to cool overnight before disposing of the oil

Never leave the fryer unattended. If you find yourself with any type of fire damage from cooking this holiday season, just give us a call and we will be there to help!

Freeze is on the Way

11/11/2019 (Permalink)

The first freeze of the year is headed our way this week. The temperatures are supposed to drop into the teens. This means that some action needs to be taken on your part to keep your home safe from freezing and bursting pipes. The further the temperature drops, the more likely the chance of your pipes freezing and bursting. Bursting pipes are one of the main causes of water damage in people’s homes throughout this time of year. The damage caused from these pipes can be well up into the thousands. The pipes that are at the most risk would be those that are in interior places that are unheated. These spaces include garages, basements, and attics. Even pipes running through cabinets or exterior walls can freeze, too. The good news is that there are simple things you can do to make sure your home is safe and secure. 

  • Keep garage doors closed
  • Open kitchen and bathroom cabinet doors
  • Let cold water drip from a faucet
  • Keep temperature in your home consistent
  • Add insulation

We Can Help with Biohazard Clean Up

11/4/2019 (Permalink)

Dealing with a crime scene, a traumatic event, or death is incredibly difficult. You can put your trust in SERVPRO of Russellville, Hamilton, and Fayette to handle the situation respectfully, quickly, and correctly to get the job done right and make sure there are no traces of contaminants throughout your home or business. 

A biohazard is a risk to a person’s health or the environment that the situation occurred in. Blood, bodily fluids, and other hazards can pose serious health risks to anyone who comes into contact with them. It is vital to make sure that the area is cleaned properly with the correct cleaning agents and procedures, while making sure the crew is wearing appropriate safety equipment to ensure that no further contamination occurs. 

Do not hesitate to give us a call. We are ready to do our part in getting your home or business to look "Like it never even happened." and giving you that peace of mind back.