Recent Posts

Preventing Water Leaks in Your Home or Business

2/25/2021 (Permalink)

Water leaks within a home or business can seep into carpet, flooring, baseboards, and walls while moving throughout the building. Our professionals understand how disruptive and damaging water can be for a family or business. Water leaks in a business can not only disrupt the facility but also can interrupt day to day business functions, which could lead to closing the business and affect revenues. 

Timely mitigation is key to the restoration process. Quick response time helps ensure that damage is contained and the restoration process begins promptly. This saves on the amount of damage, cost of claims, and assists in reducing losses from business interruption due to a loss. Our professionals will be able to identify water regardless of where it hides. We offer 24-hour emergency response from our trained professionals to help make it "Like it never even happened."

Leak Prevention Tips:

  1. Check the roof for any kind of aging or damage.
  2.  Check gutters and downspouts.
  3.  Check basements and crawl spaces for moisture.
  4.  Check appliances in kitchens, break rooms and cafeterias.
  5.  Check sinks and toilets in bathrooms.
  6.  Check HVAC for leaks and blockages. 

Call us today! We are always here to help.

We Can Help Your Business During a Disaster!

2/5/2021 (Permalink)

Here at SERVPRO of Russellville, Hamilton and Fayette, we have the capability to handle any size job. We have the equipment and vehicles ready for whatever is called for to assist you on your journey to get your business back up and running. Studies say that 50% of businesses that close due to a disaster are never able to reopen. The businesses that are able to reopen normally have a emergency plan set up to ensure a quick and efficient transition back to normalcy. We offer a cost-free option for those looking to record emergency information in one accessible application that's accessible on mobile devices. So when the unexpected happens, whoever is onsite can access the proper contacts to get the situation handled. When is comes to the unexpected disaster, it is essential to be timely to limit further damage. Call our office today to set up an appointment with one of our marketing representative to set up your Emergency Ready Profile today. We are here to help YOU!

1-4-8 Rule for Water Damages!

2/2/2021 (Permalink)

Some people may only have one major water loss in their lifetime. We have a proven process that will make it easy for all of our clients both commercial and residential.

  1. First hour: Within one hour of notification, we will call and arrange for service. Help is on the way!
  2. The fourth hour: Within four hours of notification, we will be on-site starting the mitigation process. With a quick response, it will save money and reduce the amount of damage done. 
  3. Detailed explanation: A SERVPRO technician will explain the step-by-step process and the approximate time that it will take.
  4. Pretesting: This happens as we work from the source of the damage outward, pretesting for the ability to restore.
  5. The Eighth hour: Within eight hours, we will have a full scope of service and communicate this to all materially interested parties.   
  6. Cleaning & Restoration: We will work diligently to restore and get your property back to a preloss condition and taken care of correctly the first time.
  7. Final walk-through: Once all work is complete, our trained professionals will walk through with you to make sure you are satisfied with the job.

Why Does Mold Keep Coming Back?

2/2/2021 (Permalink)

The quick, and accurate, answer to repeated microbial growth is water issues. Knowing this, doesn't always help you prevent further growth and contamination, especially after repeated growth in a certain area. 

The Reasons for the Return

Certain properties of mold can help you understand why it keeps coming back:

• Most molds aren't harmful. These organisms exist everywhere, inside and outside. Most of the time, molds aren't dangerous and are often helpful. However, certain types, such as black mold, can be unsightly and costly.
• Molds are fungi. They reproduce by spreading spores. To facilitate colony growth and the spread of spores, thread-like hyphae (branching filaments of mold) release enzymes and spores. If a hypha is detached from the rest of the colony, it can begin to take root and establish a new colony on a new surface.
• Mold is microscopic. This means it can get into places that you may not think possible. It also makes it very hard for you to clean mold completely with a spray solution and scrubbing. For example, you probably can't access both sides of the drywall, but when there's high humidity, this is an ideal location for mold growth.
• Mold grows quickly. Whether spores are carried into an area through the ductwork or hyphae have broken off and transferred to a new surface, it only takes 24 to 48 hours for a new colony to take hold.

Prevention and Remediation

The best route for water damage restoration is to work with a professional and prevent water damage. Inspect your property for any leaky pipes or faucets, install a dehumidifier, and keep the property well-ventilated. 

When you don't know what else to try, contact a professional. Our trained professionals can handle problems in inaccessible areas, locate areas of moisture you couldn't find, and provide education for further prevention of mold. 

Get Your Business Springtime Ready!

2/2/2021 (Permalink)

Spring is fast approaching. The season brings challenges, including flooding from either snowmelt and heavy rains. The following are four steps you can take to prepare your commercial building for spring.

Clean the Gutters

The gutters on your building are responsible for diverting water away from the structure. Make sure they are clear of any debris so that they function their best.

Check the Sump Pump

If your business experiences flooding, whether it be from heavy rains or a frozen pipe burst, a sump pump can help. If the building has a sump pump, it will be located in either the basement or the crawl space. To test it, simply pour in enough water to activate the pump. After you test it, clean out any debris that might be built up.

Protect Important Documents/Items

No one expects their company property to have a water damage. Anticipating these disasters can help you avoid future stress and headache if you do your best to protect your building’s contents before it happens. Although an experienced restoration company can usually help you get your business back to preloss condition, it is generally easier to prevent damage in the first place. Make sure there are electronic copies of all critical documents. Move important equipment to higher ground. Put smaller items in waterproof storage bags.

In many cases, flooding happens without much warning. Spring floods, can sometimes be predictable. This gives you the opportunity to be proactive in protecting your business.

Managing Mold in Your Home or Business

1/26/2021 (Permalink)

When there’s water coming in from a roof leak or leaking water line, mold can quickly become a problem in your home or business. Mold can cause many different health effects and can also cause significant damage to your property.  SERVPRO of Russellville, Hamilton and Fayette has the training, protective gear, and specialized equipment necessary to handle your mold problem. Although every mold damage scenario is different requiring a unique solution, the general mold remediation process stays the same. The following steps illustrate a “typical” mold removal process.  

Call the Green Team 

The mold cleanup and restoration process in your home or business begins when you call us. A representative will ask a series of questions to help determine the necessary equipment, resources, and personnel needed.  

Inspection and Damage Assessment 

Your property will be carefully inspected for signs of mold using technology designed to detect mold and hidden water sources. Mold and water can hide in plain sight.


Various containment procedures will be placed to prevent the spread of mold and isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process. 

Removing Mold and Mold-Infested Materials 

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. Antifungal and antimicrobial treatments will be used to eliminate mold colonies and help prevent new colonies from forming. Removing and disposing of mold infested porous materials, like drywall and flooring, may be necessary to remediate heavy mold growth. 


Depending on the level of mold damage, drywall, subfloors, and other building materials may have to be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business. We understand mold and mold growth and have the training and equipment to remediate mold in your home or business.

Heating Safety for the Winter

12/29/2020 (Permalink)

The winter weather is fast approaching our area and according to the National Fire Protection Association (NFPA), half of home heating equipment fires are reported during the months of December, January, and February.  Please follow these tips from NFPA to stay warm and safe this winter:

  • Keep anything that can burn at least three feet away from heating equipment, like the furnace, fireplace, wood stove, or portable space heater.
  • Have a three-foot “kid-free zone” around open fires and space heaters.
  • Never use your oven to heat your home.
  • Have a qualified professional install stationary space heating equipment, water heaters or central heating equipment according to the local codes and manufacturer’s instructions.
  • Have heating equipment and chimneys cleaned and inspected every year by a qualified professional.
  • Remember to turn portable heaters off when leaving the room or going to bed.
  • Always use the right kind of fuel, specified by the manufacturer, for fuel burning space heaters.
  • Make sure the fireplace has a sturdy screen to stop sparks from flying into the room.
  • Test smoke alarms at least once a month.

If your home or business ever experiences a fire or smoke damage, do not hesitate to give us a call!

Prevent Frozen Pipes this Winter

12/29/2020 (Permalink)

Freezing cold temperatures are coming to our area soon enough. Your home or business may be at risk for frozen pipes which can cause major water damage to your property.

Frozen pipes are often those exposed to the cold weather, such as those outside your house, or in cold areas such as basements, attics, garages or kitchen cabinets.  A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but typically the rupture is caused by the backflow pressure between the water source and the blockage. A bursting pipe can cause considerable damage to your property if not addressed quickly. To prevent pipes from freezing, here are a few steps you can take, according to The American Red Cross.

  • Be sure to completely drain water from swimming pool and sprinkler lines.
  • Remove, drain, and store hoses used outdoors.
  • Open kitchen cabinets to let warm air circulate near the plumbing.
  • When the weather is extremely cold, let water drip from faucets; running water is less likely to freeze.
  • Keep your heat set to the same temperature both day and night.

If the wintery weather brings woe to your home or business, give us a call! 

Source: Residential Newsline Volume 17, Issue 1

Fire Odor Removal

12/23/2020 (Permalink)

After a fire cleanup, home deodorization can be an important next step to making the area livable again. When setting up the cleanup process SERVPRO professionals recommend these three steps for successful odor removal.

  1. Identify the Source

Knowing the source of the smoke odor can help determine the best cleanup plan. Odor can come from cigarette smoke, a house fire, or even extended use of a fireplace. In the event of a house fire it may be important to know what type of materials were burned, how long the fire lasted, and how long it’s been since the fire occurred. Smoke odor from cigarettes may also be stronger the longer it has been allowed to settle.

  1. Use the Right Tools

When it comes to home deodorization, masking the smoke odor is only a temporary fix. Things may seem fresh for a while but over time the odor will reemerge. This is why it’s important to use the correct tools and cleansers from the start. The method used may depend on the severity of the smoke damage, but in most cases an ozone machine or thermal fogger may be the best tool for the job.

  1. When in Doubt Call a Professional

Whether you’re dealing with cigarette smoke or fire cleanup, you may want to consider contacting a professional for your smoke removal needs. Many professional teams already have the tools needed to successfully remove the smoke odor from your home. They also have the knowledge they need to access the odor’s source and determine the best cleaning plan.

The process for home deodorization requires knowing the source of the odor, and which tools are best for the problem. Knowing these thing can help you formulate a plan for smoke odor removal. In many cases it may be best to contact a professional as they already have the tools and cleaning solutions needed for the job. 

Many factors determine the needs of your home following a small fire. Our team's rapid response team has the experienced personnel and industry-leading equipment designed to make restoration as efficient as possible in a traumatic time like this.

Deep Cleaning Services in Russellville, Hamilton and Fayette

12/16/2020 (Permalink)

Did you know that the Centers for Disease Control (CDC), recommend the cleaning of high-touch surfaces with a labeled hospital grade disinfectant with claims against similar pathogens to the coronavirus? Some examples of high-touch surfaces include doors and doorknobs, light switches, phones, tables, tablets, and bathroom fixtures. SERVPRO of Russellville, Hamilton and Fayette wants commercial businesses and homeowners to know that we have years of experience in dealing with biological contaminants and can perform deep cleaning services that go well beyond the scope of routine janitorial cleaning services.

Our team of professionals are trained to perform biohazard cleanup and restoration services including facility and structure cleaning and disinfection of porous and non-porous surfaces. We will respond to your call within one hour and we will be on site within four hours.

This pandemic is a very unique situation to all of us, and we are all in this together. When you require general cleaning services outside the scope of a routine janitorial service, call us.