Recent Posts

The Claims Process Doesn't Have to Be Hard

10/8/2021 (Permalink)

If you have suffered a disaster at your home or business the last thing you want is to worry about is how to handle the process of moving forward. For this reason, our team ensures they make the claim process as stress free as possible. SERVPRO of Russellville, Hamilton, and Fayette will help make it “Like it never even happened.” 

Our goal is to make the insurance process as smooth as possible. Therefore, we will:

  • Create thorough visual and written documentation of the damage to your home or business
  • Document the condition of each item we remove for cleaning or storage
  • Work directly with your insurer, communicating with you at all times
  • Handle the paperwork to make sure the processing and payment of your claim is as fast as it can be

We are so proud that so many insurance companies recommend SERVPRO to their clients. They are fully aware of the benefits that come along with our partnership. We do everything we can to make the entire process as easy as possible.

Our trained professionals are here for you if you experience a disaster. Our technicians have specialized training and years of experience in water, fire, mold and bio-hazard clean up and restoration services.

Fires Can Happen In Your Commercial Property

8/18/2021 (Permalink)

An office or store fire can be devastating, not only to the owners but to the community as well. People could lose their jobs and the community could lose a vital service, but more importantly, people could lose their lives and property could be lost.

Some businesses will have a hard time recovering after being shut down for several months due to the pandemic. The loss from a fire will make it that much tougher to recover. Every year there are 17,000 office and store fires in the U.S., causing over $800 Million in property damage. Add to that the monetary loss caused by the pandemic and many businesses will never reopen.

However, there are important fire safety practices that employers and employees should follow to prevent workplace fires, keep them all safe and keep their businesses open.

  • Check for damaged or overloaded electrical outlets, cords or cables.
  • Never leave portable heating devices unattended.
  • Keep workplace and equipment clean, dry and well ventilated.
  • Plan and practice multiple escape routes.
  • Ensure windows can be opened and screens can be removed.
  • Make sure smoke alarms and fire sprinklers are installed properly and working.
  • Post clear fire escape plans on every level.
  • Conduct regular Emergency Drills.

If there is a fire...

  1. Call 911
  2. Notify co-workers of the fire
  3. Walk, don't run! Use the stairs and never the elevator.

Home Maintenance for Storms

8/17/2021 (Permalink)

The dog days of summer are on us, which means pop up afternoon thunderstorms. Being from Alabama you know that the weather is constantly changing. As the weather changes, what can you do to protect your home against water damage?

Start with the outside first

  • Clean your gutters: when gutters are full of leaves, they don’t allow rain water to flow naturally and can result in an overflow of water.  This water might find it’s way into your house via your walls, roof, or accumulation that results in ground-floor flooding.
  • Check trees around your house: any trees that are close to your home could ultimately fall in a windy storm, breaking your roof and allowing water to seep into your home.  Trees that are too close to your home can also allow animals to climb into your attic, further breaching your roof’s integrity.
  • Check your roof: We have been speaking about the importance of maintaining your roof to keep the inside dry.  Now is the time to make sure you don’t have any loose shingles or tiles.  

Time to Check Inside

  • Check your windows and doors: weather-stripping around doors and windows can help to make sure rain doesn’t come indoors.  You will want to look for obvious cracks, spaces, and loose hardware. These items can allow droplets to rain into your home.
  • Check the foundation: Look for any cracks in the foundation or in the walls.  If any are found, deal with them immediately.
  • Check your garage door: it is important to ensure that it closes fully and properly to prevent water from entering during a storm.

There's Still Some Time To Grill This Summer- Be Safe!

8/17/2021 (Permalink)

Grilling at home is something that nearly everyone enjoys and that can be done safely with a few precautions. Now and then a grill fire breaks out and more often than not the only casualty is the food on the grill. However, if a person is not careful or does something unwise, the fire can get out of control and involve the home. Keeping the following things in mind should avoid a disaster when cooking outdoors:

  • Do not cook too close to the home
  • Do not operate the grill near flammable items such as a gas can
  • Never operate a faulty grill
  • Secure the connections from the gas tank to the grill
  • Never leave the grill unattended

It is a good idea to clean the grill on a regular basis. This keeps oils and fats to a minimum and avoids the flaring up of flames.

What To Do During a Grill Fire


It is important to keep calm. Panic only makes things worse. So long as you are not too close to your home and there is nothing combustible nearby, the grill fire should stay contained. If it is not too hot, turn off the burners and then turn off the line from the gas tank. In a short time, the fire will simply go out. It is a good idea to keep a fire extinguisher nearby in case the fire gets serious. You might ruin your food, but you could save your home.

What To Do After a Home Fire


A grill fire that spreads to a home can be a devastating event. Calling in a professional fire remediation company can help you recover quickly. A trained team will have the experience and the resources to put your home back together again. Fire damage will soon be a thing of the past. The repair and restoration process is completed with as little disruption as possible to your family.

Dangers Lurk in Floodwaters

8/10/2021 (Permalink)

Floodwater is noticeably dirty and often carries visible pieces of garbage, organic matter like tree branches, and other debris. Dissolved chemicals and liquids might include acids, oils, and pesticides. The residual mess can harbor pathogens long after floodwaters leave your residence, adding to the health risks now in existence inside your property. Drying out your home and replacing damaged items must happen only after the elimination of such risks.

Contamination is not the only risk that residents face when entering their property occurs. Weakened floors can collapse, as can ceilings in basements if they contain floodwater. The weight of people and water can warp flooring tiles and crumpled carpeting, thus creating trip hazards. Waterlogged walls made of drywall or covered in plaster can also collapse sideways. Electrical hazards exist throughout a property after even a minor flood, including cords, appliances, outlets, and inside walls.

We rely on our building specialists to handle drywall tear-outs, carpet and tile removal, electrical testing, and repairs. Also, clearing out the main drain line and ensuring the sump pump works correctly, as we work on removing soil and silt dumped into corners and closets. 

When we finish clearing a floor of debris, we rinse it with clean running water. While we do not power wash it, it has a similar effect of removing the finer sediments that our shovels and squeegees did not remove. Then we can apply a disinfectant that kills any leftover pathogens.

Once we have cleared floors of debris and we have removed contaminated materials like drywall, we can start drying out the house for you. 

Your Pipes Can Make Noises..What Do They Mean?

8/4/2021 (Permalink)

Part of avoiding a pipe break at your home or business may include knowing when your plumbing is making odd noises. Understanding these sounds can help you know what is normal for your home system, as well as which sounds can indicate the danger of a possible pipe burst.

Noises the Pipes May Make

Rattling

Humming

Gurgling

Hammering

Whistling

Each of these sounds is caused by a different aspect of your plumbing system or the water as it moves through the system, meaning that each sound will need to be analyzed and treated appropriately. It’s highly recommended that a professional be contacted if you have concerns about your plumbing.

What These Noises Mean

These noises may not always mean you are at risk for a pipe break. However, they may indicate possible problems that should be looked into. A rattling sound could indicate that a pipe has come loose from its wall fastenings. Gurgling often means that a drain is clogged and may need to be fixed before it causes a backup, while humming may mean that your water pressure is too high. Hammering occurs when the water flow is stopped suddenly forcing it back through the pipes. A whistling sound could be a valve that isn’t fully open.


If you hear these sounds in your plumbing system you may want to contact a plumbing professional to find the exact cause. They should be able to fix broken pipe issues while a restoration company can help with any flood cleanup and repairs to your home.

Always Remove Dryer Lint!

7/19/2021 (Permalink)

ALWAYS!!!!

Here’s How Dryers Work

A clothes dryer works by forcing hot air through a turning drum. The wet clothes then pass through the drum to be dried by the hot air. Most wet clothes contain one and half gallons of water. While most of the lint goes into the lint filter some of lint is carried through the vent system along with moist air.  Lint is a very combustible material that can accumulate both in the dryer and in the dryer vent. Accumulated lint leads to reduced airflow and can be a potential fire hazard.

Here are some tips to keep your dryer clean:

  • Have your dryer cleaned and installed by a professional. 
  • Do not use your dryer with a lint filter. 
  • Make sure you clean the lint filter before and after every load of wash.
  • Make sure the air exhaust vent pipe is not restricted and the outdoor vent flap will open when the dryer is operating.
  • Make sure the right plug and outlet are used and that the machine is connected properly.  
  • Don't leave the house when the dryer is on. 
  • If your clothes are not drying then call a professional to come look at your dryer. 

Call SERVPRO of Russellville, Hamilton and Fayette for 24/7 service. 

Secure Your Commercial Property After a Fire

7/19/2021 (Permalink)

A building that has been hit with a fire may not seem like a desirable location, but there are several factors that can attract looters, trespassers, or vandals. Here are a few reasons that SERVPRO of Russellville, Hamilton and Fayette has put together about why a building owner or manager should secure the premises after a fire has been extinguished.

To Prevent Further Damage

Every person that enters a building damaged by fire is likely to make damage worse. Several factors may include:

  • Admitting debris
  • Admitting water
  • Grinding soot into surfaces

Boarding up holes in doors and windows and using tarps to cover a damaged roof are the best ways to prevent these types of damage. A building owner may also want to consider installing security fencing until restoration is complete.

To Limit Liability

A property owner may be liable if anyone, including a third-party, sustains an injury on the location of a fire. Security measures can make it more difficult for trespassers to get into a structure that has fire damage and risk becoming injured.

To Discourage Looting

A number of items in a fire-damaged property may be desirable to looters. Even after many contents and parts of a structure have become damaged or destroyed, a business may retain some elements, such as:

  • Inventory
  • Fixtures
  • Wiring

Looting may still pose a risk regardless of whether building materials, fixtures, or other contents are intact or in need of being disposed of and replaced. A board-up, combined with security fencing, can help to limit losses and damage caused by trespassing.

Securing a building demonstrates an owner's desire to mitigate damage. Most insurers will seek evidence that mitigation is taking place. Securing a location with fire damage is one of the best ways to indicate an intention to restore the building for functional use as soon as possible. 

Insurance Companies Use Preferred Vendors

7/19/2021 (Permalink)

As a property owner,  dealing with the aftermath of an emergency can be very overwhelming. If your building has sustained water, smoke, or fire damage, you may be wondering who can guide you through the cleanup process. You should contact your insurance agent for immediate help. Your insurance company will likely recommend an accredited restoration service provider. Though you aren't obligated to use their selected company, here are some ways that preferred vendor programs help you along the path to recovery.


Quality Restoration Processes

When you work with trusted professionals who specialize in emergency clean up, you can have peace of mind knowing that your property is in good hands. When you choose to use the restoration company suggested by your insurance, you save yourself the hassle of finding an available, trustworthy company. Your insurance company holds contracts with local professionals and this helps ensure that the cleanup experts will be quick to mitigate the damage done to your property. Plus, they manage your restoration project through to completion.


Trusted Relationships

A preferred vendor program helps foster trust between your insurance agent and your provider - so you know they are both working hard on your claim. Some restoration companies, such as SERVPRO, are held to very strict guidelines to receive insurance referrals. Your insurance company vets the contractor - checking their IICRC (Institute of Inspection, Cleaning and Restoration Certification) validation, performing background checks, etc. - so you don't have to.


Warranties and Confidence

When you are dealing with a restoration claim, you want to make sure that you're making the right choices. Since you may not have extensive knowledge of the industry, preferred vendor programs are helpful. You can rest assured that your property will be quickly and properly treated, and the work should be guaranteed.
If you have experienced any type of damage that requires emergency services, call your insurance agent right away for advice. Your insurance company has likely already forged relationships with experts in this industry, so you can take a deep breath and let the pros handle it.

HELP! My Dishwasher Overflowed! Who Do I Call!?

7/19/2021 (Permalink)

When it comes to an overflowing dishwasher in your home or business, finding water cleanup services as quickly as possible is the best thing you can do for your property. Water damages wait for no one and come at the most inconvenient times. Without immediate attention, excess moisture can cause mold.

Imagine a scenario where you did not realize regular dish soap cannot be used in a dishwasher, and the resulting overflow left you in need of urgent water restoration services. As the suds pop and deflate, leaving a puddle behind, the tile of your floor can become endangered, as well as your cabinetry. When you call SERVPRO for help, our technicians can come to your home quickly.

At SERVPRO, we pride ourselves on being experts at water remediation. To find hidden pockets of water, we can:
    •    Use thermal imaging cameras, to locate pockets between walls and under the flooring
    •    Remove the toe kicks from below your counters to look under them
    •    Use moisture meters to measure levels inside of your home

Using some advanced technological devices, we can reach difficult places in your home!

Our SERVPRO technicians can use the following advanced technological devices to remove excess water:
    •    Extractors
    •    Wet/dry vacuums
    •    Flood drying mats
    •    Dehumidifiers

Our technicians always aim to leave your home feeling like it did before your water-related problems began. We’re Faster to Any Size Disaster, so give us a call. We're dedicated to leaving you feeling happy about the service you received.

Call SERVPRO of Russellville, Hamilton and Fayette today. We're always open to help you!